Privacy Policy

Who We Are

Geer is operated by GEER OÜ, registered in Tallinn, Estonia, serving as the data controller under GDPR.

What Data We Collect

• Strava account data (bikes, activity IDs, authentication tokens)
• Email address (optional, for notifications)
• Device identifiers and cookies
• Website analytics via Meta Pixel (website only)

We do not collect sensitive personal data or use cookies for advertising within the app.

How We Use Your Data

• Syncing and displaying Strava data
• Tracking component wear and service intervals
• Sending maintenance reminders
• Monitoring app performance
• Processing payments and subscriptions
• Providing customer support
• Website traffic analysis
• Targeted advertising on Facebook and Instagram (website visitors only)

Legal Bases for Processing

Processing occurs under three GDPR articles:

• User consent (Article 6(1)(a))
• Contract performance (Article 6(1)(b))
• Legitimate interests (Article 6(1)(f))

Cookies and Tracking Technologies

In the App

Functionality cookies maintain login sessions, remember preferences, and monitor usage trends. Plausible Analytics operates without cookies or personally identifiable tracking.

On the Website

The Meta Pixel collects:

• Pages visited and interactions
• Browser and device information
• IP address and location data
• Referral information

Users can manage preferences through Facebook's Ad Preferences or Instagram settings.

Email Notifications and Push Messages

If you opt in to receive email notifications, we collect and store your email address with a double opt-in process to confirm your consent. You may withdraw consent anytime in app settings.

Sharing Your Data

We do not sell your data. Third-party providers include:

• Mailgun (email notifications)
• Plausible (analytics)
• Sentry (error monitoring)
• Grafana (server monitoring)
• Stripe (payments)
• Strava (activity data)
• Meta Platforms (website analytics and advertising)

All providers operate under strict data protection agreements.

International Data Transfers

Service providers may process data outside the EU, with standard contractual clauses ensuring protection.

Data Retention

Data is retained only as long as necessary for app functionality, active subscriptions, or until account deletion. Users can contact support@geer.bike to delete accounts and associated data.

Your Rights

Under GDPR, users can:

• Access personal data
• Correct inaccurate information
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Request data portability
• Withdraw consent anytime
• Lodge complaints with data protection authorities

Regarding Meta Pixel data, users can opt out of targeted advertising or object to processing for advertising purposes.